Business Process Outsourcing
Offloading and Optimizing Non-Core Processes
Across industries, companies are realizing the strategic advantages of business process outsourcing (BPO). By engaging a partner that assumes responsibility for management of non-core business processes, companies can dramatically improve costs, increase efficiency and cut cycle times.
Ultimately, BPO services enable you to focus more time and money on what matters most: your core business.
But not all BPO providers are created equal. To succeed, you need a partner that offers a disciplined approach with a total commitment to quality, customer service, communication, and transparency.
Those are key strengths of System Online—and some of the reasons our clients turn to us time and again.
System Online follows a proven model for moving business processes from your team to our team. But we don’t simply implement processes. We also optimize them—tapping into our team’s business experience and technical expertise to wring out inefficiency and cost.
Because of System Online’s world-class custom software development capabilities, we routinely build and enhance tools to streamline and automate processes. Working with System Online, your organization can slash costs without compromising quality. In fact, you may find that we actually improve it.
With every client, we provide open lines of communication with full visibility into what we’re doing, and how. System Online stays in constant contact through daily and weekly progress reports, weekly teleconferences with your dedicated team, web- and VPN-based shared project management tools, and instant messaging. System Online’s philosophy is simple: to keep you informed at all times. This level of transparency gives you absolute confidence that we’re delivering as promised—meeting or exceeding your business requirements.
Business Process Outsourcing Model
System Online follows a proven model for moving business processes from your team to our team. But we don’t simply implement processes. We also optimize them—tapping into our team’s business experience and technical expertise to wring out inefficiency and cost.
How our Business Processing Outsourcing services help you?
We listen carefully to each client’s needs and develop a right-fit BPO solution for your specific requirements. The following is a sampling of our capabilities:
- Data entry and data processing services
- Recruitment and job posting support
- Loans and mortgage processing
- Real estate appraisal data entry
- Web-based market research
- Customer support: email support, online-based support, help desk, and technical support
- Online profile approval, web content approval, website bug reports
- Procurement and purchasing support
- Accounting and financial back-office processin
